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• Bookseller Reviews: thousands of reviews and recommedations from real booksellers in Waterstone’s branches.
• Ask a Bookseller: email contact with real booksellers on hand to offer advice, personal recommendations and help finding a particular book. They will endeavour to respond to each request within 48 hours.
• Integration of bricks and clicks: Waterstones.com has put the high street stores at its heart – customers are able to check stock levels of their favourite book in their nearest store and then call the store to put books aside.
• Delivery options: free delivery over Ł15 to the address of your choice, or totally free delivery and free returns to your local Waterstone’s branch – never spend your Saturday queuing at the post office again.
• Events in stores: Signed books make extra special gifts. Keep ahead of Waterstone’s popular events programme with a fully searchable function to find the latest book signings in-store – listed by author, by month or by location.
• Online book clubs: linking booklovers across the UK who have a passion for reading.
• Meet the Author online videos so you can listen to what your favourite authors have to say about their latest release, their writing life, or their own favourite books.
• Exclusive author interviews and competitions, current competitions